At Elena Treks, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services. By accessing our site, you agree to the practices described here.
Information We Collect
We may collect personal information that you provide to us, such as your name, email address, phone number, billing address, and shipping address. Additionally, we may collect non-personal information such as IP addresses, device type, and browsing data to improve your shopping experience.
How We Use Your Information
We use the information we collect for purposes such as processing your orders, delivering products, improving our services, and communicating with you about your purchases or inquiries.
Payment Method
Elena Treks operates worldwide and accepts cash on delivery only as our payment method. No online payment information is collected or stored.
Sharing of Information
We do not sell, rent, or trade your personal information. Information may only be shared with third-party service providers that assist in delivering your orders or improving our website functionality.
Data Security
We take appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please note that no data transmission over the internet is completely secure.
Your Rights and Opt-Out Instructions
You may opt out of receiving promotional emails and marketing communications at any time by contacting us at [email protected]. Please note that you will still receive transactional emails related to your orders.
Retention of Data
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Changes to This Privacy Policy
Elena Treks may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We encourage you to review this page periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, you can reach us at:
Email: [email protected]