Effective Date: 2 April 2026
1. Introduction
At elenatreks.com, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how personal information is collected, used, and protected when you visit our website.
This website is operated by:
Huadelai Travel GmbH
Landsberger Str. 155
80687 München
Germany
Managing Director: Hsueh-Ming Lu
If you have any questions regarding this policy, please contact us at:
Email: [email protected]
2. Information We Collect
We may collect and process the following types of information:
Personal Information
When you contact us, subscribe to newsletters, or use our services, we may collect:
- Name
- Email address
- Phone number
- Travel preferences or inquiries
Automatically Collected Data
When you visit the website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of visits
This data helps us improve our website and services.
3. How We Use Your Information
We use collected data to:
- Provide travel information and services
- Respond to inquiries or customer requests
- Improve website performance and user experience
- Prevent fraud or misuse of our services
- Comply with legal obligations
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience.
Cookies help us:
- Analyze website traffic
- Remember user preferences
- Improve functionality and performance
You can disable cookies through your browser settings if you prefer.
5. Third-Party Services
We may use third-party services such as analytics or advertising providers that collect information in accordance with their own privacy policies.
These services may include:
- website analytics tools
- advertising platforms
- booking or travel service partners
We ensure that any third-party processing complies with applicable data protection laws.
6. Data Protection under GDPR
If you are located in the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):
- Right to access your personal data
- Right to request correction of inaccurate data
- Right to request deletion of your data
- Right to restrict or object to processing
- Right to data portability
To exercise these rights, please contact us.
7. Data Security
We take appropriate technical and organizational measures to protect personal data from unauthorized access, disclosure, alteration, or destruction.
However, no internet transmission is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain personal information only for as long as necessary to:
- fulfill the purposes outlined in this policy
- comply with legal obligations
- resolve disputes
9. External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Information
For privacy-related inquiries, please contact:
Huadelai Travel GmbH
Landsberger Str. 155
80687 München
Germany
Managing Director: Hsueh-Ming Lu
Email: [email protected]
Website: https://elenatreks.com